Some players' Hermit bonus items have vanished from their game.

Some Star Wars Jedi: Survivor players are reporting that their preorder bonus items have disappeared from their game.

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“My character customization menu is also missing said cosmetics,” they added.

Over on theEA forums, one player ran into the issue on May 3 on Xbox Series X.

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“Not even visible and ‘locked,'” LJScribes said.

“They were completely gone.

I checked forums etc.

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We also checked on PS5, but the Hermit customization options remain.

We’ve reached out to EA for comment on this issue.

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