It says the issue has now been resolved and that anyone impacted will receive a credit.
“This error has been fixed and impacted players will receive a credit.
We thank you for your patience.”
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I was already a member of the previous PS Plus.
Now I want to upgrade my membership to Tier 2.
The customer service rep replied, “Yes, to upgrade you have to upgrade for all two years.
You cannot upgrade just one year.”
The player replied, “Yes, I understand.
“Did you buy the subscription at a discount?”
the customer service rep asked.
The caller replied affirmatively.
“Then that’s why.
For that subscription, you better pay the full standard price, and then only can you upgrade.”
Is that what you mean?”
As you’ve got the option to imagine, players overseas are quite dissatisfied with PlayStation’s policies.
We’ve reached out to Sony for comment and will update if they reply.
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